Hushies Return and Refund Policy
Store Name: Hushies
Store Address: Samanabad, Lahore
Store Phone: 0314-0421712
1. Return Eligibility:
- Items must be returned within 14 days of purchase.
- Products should be unused, unworn, and in their original packaging with tags attached.
- Items such as lingerie, swimwear, and other intimate apparel are not eligible for return due to hygiene reasons, unless they are defective.
2. Refunds:
- Refunds are processed once the returned item is received and inspected.
- Refunds will be issued to the original method of payment.
- Please allow up to 7 business days for the refund to reflect in your account.
3. Exchange Policy:
- If you wish to exchange an item, please contact us within 7 days of receiving your order.
- Exchanges are subject to availability. If the requested item is unavailable, we will issue a store credit or refund.
4. Non-Returnable Items:
- Gift cards, sale items, and any items purchased during promotional sales are non-returnable and non-refundable.
5. How to Return an Item:
- Please contact our customer service at 0314-0421712 or email us at [your email address] to initiate a return.
- Once your return is approved, you will receive instructions on how to send the item back to us.
6. Return Shipping:
- Customers are responsible for return shipping costs unless the item received is defective or incorrect.
- We recommend using a trackable shipping method, as we are not responsible for lost or stolen packages.
7. Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 3 days of delivery with a description and photos of the issue.
- We will provide a replacement or refund for defective or damaged items.
8. Contact Information:
For any questions or concerns about our return and refund policy, please contact us:
- Phone: 0314-0421712
- Store Address: Samanabad, Lahore
Thank you for shopping with Hushies! Your satisfaction is our top priority.