Hushies Return and Refund Policy

Store Name: Hushies
Store Address: Samanabad, Lahore
Store Phone: 0314-0421712


1. Return Eligibility:

  • Items must be returned within 14 days of purchase.
  • Products should be unused, unworn, and in their original packaging with tags attached.
  • Items such as lingerie, swimwear, and other intimate apparel are not eligible for return due to hygiene reasons, unless they are defective.

2. Refunds:

  • Refunds are processed once the returned item is received and inspected.
  • Refunds will be issued to the original method of payment.
  • Please allow up to 7 business days for the refund to reflect in your account.

3. Exchange Policy:

  • If you wish to exchange an item, please contact us within 7 days of receiving your order.
  • Exchanges are subject to availability. If the requested item is unavailable, we will issue a store credit or refund.

4. Non-Returnable Items:

  • Gift cards, sale items, and any items purchased during promotional sales are non-returnable and non-refundable.

5. How to Return an Item:

  • Please contact our customer service at 0314-0421712 or email us at [your email address] to initiate a return.
  • Once your return is approved, you will receive instructions on how to send the item back to us.

6. Return Shipping:

  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.
  • We recommend using a trackable shipping method, as we are not responsible for lost or stolen packages.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 3 days of delivery with a description and photos of the issue.
  • We will provide a replacement or refund for defective or damaged items.

8. Contact Information:
For any questions or concerns about our return and refund policy, please contact us:

  • Phone: 0314-0421712
  • Store Address: Samanabad, Lahore

Thank you for shopping with Hushies! Your satisfaction is our top priority.

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